SHIPPING

  • Merchandise will be dispatched and delivered between 3-7 days after the order is confirmed.
  • Delays owing to customs, interstate regulations, strikes, delivery outage are unfortunately out of control. We will always communicate the status to you.
  • Cash on delivery is currently disabled across India keeping health and safety of all concerned in mind.
  • In case you would like to reach out to us for any order related queries or feedback, you can contact us on Whatsapp message +91-9926419331 or email us at ordersstitchcult@gmail.com

Exchange and Returns

Stitchcult makes every product with love, thoughtfulness and diligence. If you wish to return or exchange your product, here is what we would like you to know :

  • The products can be returned within 10 days from the day received by the customer. Please send us an email on ordersstitchcult@gmail.com with your invoice's image or order number as a proof of your purchase, mentioning your reason for the return and which piece you would like in exchange(if not in another size).
  • The product once received at our studio will go through a quality check and will be analysed to see if it is eligible for the return. The returns are accepted only if the product is unused, unwashed, undamaged and in the original packaging intact in a sealable condition.
  • We do refunds, but we also offer an exchange in the sizes of the similar merchandise returned on the subject of its availability. If the exchange is unavailable, then the customer may buy another product of the similar value or a value higher from any collection.
  • We will dispatch the requested size or another merchandise in 3-4 working days, after contacting you to re-confirm the new order, post our verification.
  • The refund will be done within 10-14 days from the time we receive the parcel back. Please allow some time to it to reflect in your account.
  • The Label will not be responsible if a product is lost or damaged in transit due to inappropriate packaging.
  • Items sold under discounts and sale cannot be exchanged or returned.

 

 

 SHIPPING

  • Merchandise will be dispatched and delivered between 3-7 days after the order is confirmed.
  • Delays owing to customs, interstate regulations, strikes, delivery outage are unfortunately out of control. We will always communicate the status to you.
  • Cash on delivery is currently disabled across India keeping health and safety of all concerned in mind.
  • In case you would like to reach out to us for any order related queries or feedback, you can contact us on Whatsapp message +91-9926419331 or email us at ordersstitchcult@gmail.com

Exchange and Returns

Stitchcult makes every product with love, thoughtfulness and diligence. If you wish to return or exchange your product, here is what we would like you to know :

  • The products can be returned within 10 days from the day received by the customer. Please send us an email on ordersstitchcult@gmail.com with your invoice's image or order number as a proof of your purchase, mentioning your reason for the return and which piece you would like in exchange(if not in another size).
  • The product once received at our studio will go through a quality check and will be analysed to see if it is eligible for the return. The returns are accepted only if the product is unused, unwashed, undamaged and in the original packaging intact in a sealable condition.
  • We do refunds, but we also offer an exchange in the sizes of the similar merchandise returned on the subject of its availability. If the exchange is unavailable, then the customer may buy another product of the similar value or a value higher from any collection.
  • We will dispatch the requested size or another merchandise in 3-4 working days, after contacting you to re-confirm the new order, post our verification.
  • The refund will be done within 10-14 days from the time we receive the parcel back. Please allow some time to it to reflect in your account.
  • The Label will not be responsible if a product is lost or damaged in transit due to inappropriate packaging.
  • Items sold under discounts and sale cannot be exchanged or returned.